Terms of service
OVERVIEW
Welcome to Nutrelli! The terms “we”, “us” and “our” refer to Nutrelli. Nutrelli is operated by Shopnex Ventures (Sole Proprietorship), Uttar Pradesh, India.
Nutrelli operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Nutrelli is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction.
To use the Services, you may be required to provide personal details such as:
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Email address
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Billing and shipping address
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Phone number
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Payment information
You agree that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred or assigned.
SECTION 2 - OUR PRODUCTS
Nutrelli sells nuts, seeds, and dried fruits (food products) within India only.
We strive to display product descriptions and images as accurately as possible. However:
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Product appearance may vary due to screen settings.
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Natural food products may have slight variations in size, color, or texture.
All product descriptions and prices are subject to change without notice.
We reserve the right to discontinue products or limit quantities at our discretion.
All products carry a Best Before period of 6 months from packaging unless otherwise specified.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Orders are accepted only after payment is successfully processed. Nutrelli reserves the right to refuse or cancel any order at its discretion.
Important Order Policies:
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❌ No Cash on Delivery (COD) available
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❌ Orders cannot be cancelled once placed
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✔ Guest checkout is allowed
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✔ Free shipping on orders above ₹200
Your purchases are subject to our Refund & Return Policy.
You represent that purchases are for personal consumption only. Bulk or wholesale purchases are not permitted.
SECTION 4 - PRICES AND BILLING
All prices are listed in INR (₹).
Prices may change without notice. The price charged will be the price displayed at checkout.
We accept payments through:
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UPI
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Credit/Debit Cards
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Razorpay
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PayUMoney
You agree to provide accurate billing and payment information.
Applicable GST and taxes are included as required by Indian law.
SECTION 5 - SHIPPING AND DELIVERY
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We ship within India only.
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Order processing time: 2 working days.
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Estimated delivery time: 7 days.
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Tracking information is provided.
Delivery timelines are estimates and not guaranteed.
Once the product is handed over to the courier, risk of loss transfers to you.
We are not responsible for delays caused by courier partners or unforeseen circumstances.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website including:
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Logos
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Product images
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Text
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Designs
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Graphics
are the intellectual property of Nutrelli or its licensors.
You may use the Services for personal, non-commercial use only. Unauthorized reproduction or commercial use is prohibited.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” without warranties. Your use of third-party tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Nutrelli is powered by Shopify. However, all purchases are made directly with Nutrelli.
Shopify is not responsible for any aspect of transactions between you and Nutrelli. By using our Services, you release Shopify from claims related to your purchases.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
Because our store is hosted by Shopify, Shopify may also process your data in accordance with its privacy practices.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, or feedback, you grant Nutrelli the right to use, publish, and distribute such content for promotional or operational purposes.
You agree that your feedback:
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Does not violate any laws
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Does not infringe on third-party rights
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Is not false or misleading
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors related to:
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Pricing
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Product descriptions
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Availability
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Shipping charges
We may cancel or modify orders if incorrect information is displayed.
SECTION 13 - PROHIBITED USES
You may not use the Services for:
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Any unlawful purpose
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Fraudulent activities
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Violating intellectual property rights
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Uploading malicious code
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Collecting personal information of others
Violation may result in termination of access.
SECTION 14 - TERMINATION
We may terminate or suspend access to the Services at any time for violations of these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available.”
We do not guarantee uninterrupted, secure, or error-free use of the Services.
Food products are sold for personal consumption. Customers are responsible for checking ingredients in case of allergies.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Nutrelli shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Nutrelli and its affiliates from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision shall not constitute a waiver.
These Terms constitute the entire agreement between you and Nutrelli.
SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without written consent. Nutrelli may assign its rights without notice.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the District Court of Sonbhadra, Uttar Pradesh.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services after updates constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Nutrelli
Shopnex Ventures
Ghuwas Kalan, Robertsganj
Sonbhadra, Uttar Pradesh – 231216
India
📧 Email: nutrelli.in@gmail.com
📞 Phone: (Available Monday–Friday, 10 AM – 6 PM)
GSTIN: 09CBPPL6418P1ZQ